Billing Policy
Effective Date: [Enter today’s date, for example, May 26, 2025]
Business Name: Bruce Kuphal
Contact Email: contact@brucekuphal.shop
Phone: +44 531 654 2318
Here at Bruce Kuphal, we are dedicated to ensuring that your billing experience is safe, secure, and clear. This Billing Policy describes how we process payments, refunds, and other such matters.
Accepted Payment Methods
We now take the following payments:
Credit Cards Visas, Mastercard, American Express)
PayPal
All payments are made securely through reputable third party payment gateways. Your payment information is never stored on our servers.
Currency
All prices and purchases are in English Pounds (£ GBP).
Payment Timing
The full price of a book is due at the time of purchase.
Orders will have to be on hold until payment has been made and cleared.
Invoices & Receipts
You will receive confirmation email along with your order details and payment receipt immediately after you made the purchase.
If you require a commercial invoice, please send us an email at contact@brucekuphal.shop with the order number.
Unsuccessful or Rejected Transactions
If your payment fails:
Triple check your billing info and card.
Test an alternate payment method (PayPal or some other credit card).
Talk to your bank to make sure no holds or questions have arisen.
If you still have trouble, please reach out to us and we’ll help.
Billing Disputes
In case you think you have been charged in an incorrect manner, please reach us within 7 days since your charge. We will check into the matter and take necessary action immediately.
Taxes
Taxes are not calculated on postage and handling. No hidden fees.
Contact
If you have any questions regarding billing:
📧 Email: contact@brucekuphal.shop
📞 Phone: +44 531 654 2318
📍 Location: 2 Alverthorpe Way, Bradford BD10 9AN, UK